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Privacy Policy

Last updated: 01/06/2026

1.Who we are

We operate an online service that uses artificial intelligence to analyse UK property auction legal packs and highlight potential risks.

For the purposes of UK data protection law, we are the data controller. If you have questions about this policy, contact us at: info@beforethehammer.uk

2.What data we collect

a) Account information

  • Name (if provided)
  • Email address
  • Password (stored securely and encrypted)

b) Uploaded documents

  • Legal packs
  • Property-related documents
  • Supporting files (PDFs, Word files, ZIPs, images)

These documents may contain personal and sensitive information.

c) Usage data

  • Upload dates
  • Reports generated
  • Subscription status
  • Login activity

d) Payment information

  • Payment status
  • Subscription details

We do not store full card details. Payments are handled securely by third-party payment providers.

3.How we use your data

We use your data to:

  • Create and manage your account
  • Process and analyse uploaded documents
  • Generate AI risk review reports
  • Provide access to saved reports
  • Manage payments and subscriptions
  • Communicate service-related messages (e.g. password resets)

We do not sell your data.

4.Legal basis for processing (UK GDPR)

We process your data under the following lawful bases:

  • Contract — to provide the service you requested
  • Legitimate interests — to operate and improve the platform
  • Legal obligations — where required by law

5.Use of artificial intelligence

Your uploaded documents are processed using third-party AI services to generate reports.

Important points:

  • AI analysis is automated
  • Outputs are informational only
  • AI providers do not use your data to train public models
  • Documents are processed only to deliver the service

6.Third-party processors

We use trusted third parties to operate our service, including:

  • Hosting & database providers (for accounts and file storage)
  • Payment processors (for billing and subscriptions)
  • AI providers (to analyse documents)
  • Email providers (for account communications)

These providers only process data on our instructions and must meet UK GDPR standards.

7.Data storage and security

We take reasonable steps to protect your data, including:

  • Encrypted storage
  • Secure authentication systems
  • Access controls

However, no system is completely secure. You use the service at your own risk.

8.Data retention

We keep your data:

  • While your account is active
  • For as long as necessary to provide the service

You can:

  • Delete reports
  • Close your account
  • Request full data deletion

9.Your rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to certain processing
  • Request data portability

To exercise your rights, email: info@beforethehammer.uk

10.Cookies

We use cookies to:

  • Keep you logged in
  • Enable secure payments
  • Improve website performance

For more details, see our Cookie Policy.

11.International data transfers

Some service providers may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place in line with UK GDPR requirements.

12.Changes to this policy

We may update this Privacy Policy from time to time. Continued use of the service means you accept the updated policy.

13.Complaints

If you are unhappy with how we handle your data, you can complain to:

Information Commissioner's Office (ICO)

www.ico.org.uk